How do I cancel my Tab Pro subscription?

If you started your Tab Pro subscription in Google Play Market or in Apple App Store, then please scroll down this page and find the respective instruction describing how to cancel the subscription on your platform.

To cancel your Tab Pro subscription (only for MONTHLY, 3 MONTHS, 6 MONTHS, 12 MONTHS subscriptions) started on our website, please follow these steps:
  1. Log in with your UG username here:
  2. Go to settings
  3. Go to "Manage Pro account" section.
  4. Go to "Subscription" section and click on "Would you like to manage your subscription?"
  5. Choose the option "Your current subscription plan. Premium local (full) subscription at $X.XX / X months"
  6. Click on the appeared "Turn off auto-renewal" button.
  7. Select "Other" reason and click on the "Continue".
  8. Skip the offer and enter your Ultimate Guitar account password.
  9. Click on the "Turn off auto-renewal" button to complete the cancellation process.
  10. If you cancel your Tab Pro subscription, you will see the following screen:

If you don't see the same screen, then you did not complete the cancellation process. So read the steps carefully and try again.

If you see the following screen after step 4:

Then you've purchased the Lifetime subscription, not a regular subscription. Please refer to this article.

If you see the following screen:

Then you should click on "Change" button and select another payment method PayPal:

Wait until the changing process is finished and then just close all the pop-up windows and refresh the page.

If you started your Tab Pro subscription on iPad/iPhone then you can cancel it by taking the following steps:
  1. Open your device's Settings and tap on "iTunes & App Store".
  2. Tap on your Apple ID, then tap on "View Apple ID".
  3. In "Subscriptions" section tap on "Manage".
  4. Choose an app trial you want to cancel.
  5. Tap on the toggle to switch it Off.

If you started your Tab Pro subscription on Android device then you can cancel it by taking the following steps:
  1. Open Google Play.
  2. Open "My apps" section.
  3. Switch to "Subscriptions" tab.
  4. Tap on the Tab Pro app subscription.
  5. Tap on the "cancel" button for trial you want to cancel

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If you are still confused and don't know how to solve your problem just contact us using the button on the top.