I've paid for your app but don't remember the username and can't log in

Important: Purchasing a subscription does not create an Ultimate Guitar account for your automatically. Your subscription is attached to your Apple ID account and we recommend you to create Ultimate Guitar account in the app (it's free). 

If the system does not recognize your email address it can mean that:

  1. You have used another email at registration
  2. You haven't created an Ultimate Guitar account yet

In the first case, please try all your email addresses that could be used to create an account.
The forgot password or username instruction could also help you.

In the second case, please create a Ultimate Guitar account (it's free):
  1. Open the app
  2. Go to "Account & settings"
  3. Tap "create account".
After you created your Ultimate Guitar account, your subscription will automatically be linked to it.

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