If you've purchased the Lifetime subscription from the Android Tab Pro app, then refer to the following article:
If you've purchased the Lifetime subscription on our website then follow these steps to get refund:
- Sign in here: http://plus.ultimate-guitar.com/tab-pro/
- Click on the expand button at the top left corner.
- Click on your username.
- Go to "manage your account" section.
- Go to "Subscription" and click on "Would you like to manage your plan?"
- Select the option "Your current plan".
- Click on the appeared "Cancel Lifetime" button.
- Select "Other" reason and click on "Continue".
- Skip the offers and enter your Ultimate Guitar account password.
- Click on the "Cancel Lifetime" button to complete the cancellation process.