Important: Purchasing a subscription does not create an Ultimate Guitar account for your automatically. Your subscription is attached to your Apple ID account and we recommend you to create Ultimate Guitar account in the app (it's free). This way your subscription and favorites tabs will be safely attached to your UG account and you won't lose them.
If the system does not recognize your email address it can mean that
- You've used another email at registration
- You haven't created an Ultimate Guitar account yet
In the first case, please try all your email addresses that could have been used to create an account. The forgot password or username instruction could also help you.
In the second case, please create an Ultimate Guitar account:
- Open the app
- Go to "Account & settings"
- Tap "create account"
After you've created an Ultimate Guitar account, tap Restore purchases button and your subscription will automatically attach to it.
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