[Android] I purchased the app previously. Why I can't access Pro features now?

In order to restore your access, you only need to log in to the same UG account that you used previously and to the same Google Play account that you used to make the purchase with.  

If you don't have a UG account, please register one in the app by tapping  "Account&Settings  > "Create account".

If neither of these instructions helps, or you are having a hard time remembering the account, please contact us with the receipt of your purchase and email associated with your Google Play account.

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Ultimate Guitar Android

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  2. [Android] How to disable notifications on Android device?
  3. [Android] How to cancel subscription in Ultimate Guitar Android app or discontinue the free trial?
  4. [Android] I've paid for your app but don't remember the username and can't log in
  5. [Android] I want to change my username
  6. [Android] How do I get a refund for Android app?
  7. [Android] How do I print tabs in the Android app?
  8. [android] How can I access tabs offline?
  9. [Android] I forgot my password or username. How do I restore it?
  10. [Android] How to change my password or email
  11. [android] I have a subscription in the Android app. Can I get the Pro access on the web?
  12. [Android] I purchased the app previously. Why I can't access Pro features now?
  13. [Android] How can I create tabs?
  14. [Android] How do I find ukulele/bass tabs?
  15. [Android] How do I add a tab into a playlist and change the order of tabs in a playlist?
  16. [Android] I want to delete my account
  17. [Android] How can I create Personal Tabs in Chords&Tabs app for Android?
  18. [android] Can I share my playlists with other users in the Ultimate Guitar: Chords&Tabs Android app?
  19. How to read strumming patterns?
  20. [Android] How do I switch tabs to standard notation?
  21. How to use Ultimate Guitar for piano
  22. [android] How to switch to left-handed mode?
  23. I want to know more about UG shots
  24. [Android] How can I change my profile picture in the Android app?
  25. How to find other users in the application
  26. How private messages in the app work
  27. How do I use Now Playing feature?
  28. How do I use the Listen feature in the Android app?
  29. How do I update payment details for a Google Play subscription?
  30. How do I switch to the dark mode?
  31. How to use the pin feature?

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