[Android] I purchased the app previously. Why I can't access Pro features now?
If you don't have a UG account, please register one in the app by tapping "Account&Settings > "Create account". Please note that paying for a subscription does not automatically create an Ultimate Guitar account. Once you created it, please tap the Restore purchases button to make sure the membership is linked to your new account.
Please note that the "Restore purchases" is a standard button in Google Play's system that reinstated a purchase that does not work. Pressing this button DOES NOT cancel or refund a purchase.