How to contact Ultimate Guitar customer service?

You're already in the right place to reach out to our support team! In this knowledge base, we gathered the info about the vast majority of the questions we get asked. We recommend starting with the search on the main page: http://support.ultimate-guitar.com If you need personal help for your unique case - please click the picture of the guy who knows what to do on the right-hand part of this page to send us a message. If you have any problems with it, you can contact us directly at our general Ultimate Guitar support email - support@ultimate-guitar.com You can contact UG support team members via personal messages in the app and on the website. Also, you can always send us a message from the mobile app, you just need to go to Account&settings menu, and then to "Problems or bugs? Contact support". We also keep an eye on our social media, so feel free to send us a message there! And finally, we don't have a phone number to call, but we are here to help you out via email every day of the week, from 8.00 to 14.00 GMT+1 (or from 3 AM to 10 AM EDT).


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