[website] I forgot my password or username. How do I restore it?

← Ultimate-Guitar.com
Forgot your password? Follow these instructions and everything will be fine. 
  1. Open the UG homepage and click "Sign in".
  2. Click "Forgot" in the password field.
  3. Enter the email address associated with your UG account.
  4. Click "Send reset instruction".
  5. Check your email inbox and follow the instructions from the email (we suggest you check your spam or junk folder for the email coming from support-feedback@ultimate-guitar.com). it can take up to one minute to deliver an email. 
  
Also, you can change your email or password here:  https://www.ultimate-guitar.com/forum/profile/update-email 

If you don't remember your email for a password reset or the email for your account is not used anymore, then you should directly contact our Support team at support-registration@ultimate-guitar.com. 
Don't forget to provide us with the following info:
  1. Username and email for your Ultimate Guitar account
  2. Any other information that can help us to identify you as the account holder

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